Traditional call centers employ numerous agents

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So it comes as no surprise that  of consumers expect to see live chat offered on almost every website. However, live chat does not only serve as a way to improve your business’s customer service. It can also help with conversion rates, reach, and trust. According to various live chat stats, companies that use live chat see a  increase in conversions. Prospects and customers may have questions while browsing your store and a live chat functionality allows them to get the needed answers right away. Additionally, customer service can be expensive.  and there are many expenses that have to be covered when a company hires or employs its own customer service team.

Live chat changes all of that. With it, customer service agents can engage as many as six simultaneous chats. Being able to manage more chats at once means having smaller teams that can handle customer service Lebanon Phone Number Data requests. Last but not least, live chat functionalities are mainly used to provide customer service. Also, a live chat can be used to hold conversations with numerous prospects more effectively, which can significantly improve your reach. Local SEO Image by Lalmch from Pixabay An SEO strategy is a must-have component of every modern marketing strategy that aims at great results. However, a local SEO strategy is especially good if you are still running a brick-and-mortar business.



Even if the business operates mainly online, it’s a wise idea to target local audiences, since the vast majority of consumers always go online to look for a local company. Additionally, a lot of people who perform a local search visit a local store within a day or two. Having a comprehensive SEO strategy should be among your top priorities if you aim at winning a lot of new customers. Leverage social proof Many marketers go above and beyond to convince their audiences that the intentions of their companies are honest and that the products or services are of high quality. But unfortunately, a lot of them still fail to generate a lead or make a sale.